Terms of service

Welcome to Mystic Sanctuary! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms.

1. Overview
Mystic Sanctuary operates as an online store specializing in the sale of Trading Card Game (TCG) products in South Africa. We offer single cards, sealed products, accessories, and collectibles.

2. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to make purchases on this site.

3. Products & Orders
All product listings are subject to availability and may be withdrawn or modified at any time.

Prices are listed in ZAR (South African Rand) and include VAT where applicable.

We reserve the right to cancel or limit any order at our discretion.

4. Payments
We accept secure online payments via major methods (e.g., EFT, PayFast, Credit/Debit Card). All transactions are processed in ZAR.

5. Shipping & Delivery
We deliver within South Africa via courier.

Delivery times range from 2 to 5 working days, depending on your location.

Tracking information will be provided once your order ships.

Shipping fees are calculated at checkout.

6. Returns & Refunds
You may return unopened products within 7 days of delivery for a refund or exchange. Items must be in original condition.

Please contact us at [your email] to initiate a return. Return shipping costs are the buyer's responsibility unless the product was incorrect or damaged.

7. Card Conditions & Variants
We strive to describe card conditions accurately (e.g., Near Mint, Lightly Played). Variants such as Foil, Language, and Edition are listed where applicable. Please review before purchase.

8. User Accounts
If you create an account, you are responsible for maintaining its security and confidentiality. We reserve the right to suspend or terminate accounts that violate these Terms.

9. Privacy & Data Protection
We respect your privacy and process your personal information in compliance with POPIA (Protection of Personal Information Act). For details, see our [Privacy Policy].

10. Limitation of Liability
Mystic Sanctuary is not liable for indirect or consequential damages arising from your use of the site or products. Maximum liability is limited to the amount paid for the product in question.

11. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in South African courts.

12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date.

13. Contact Us
If you have any questions about these Terms, please reach out to:
Email: info@mysticsanctuary.co.za
mystic.sanctuarysa@gmail.com